Discussion:
Ancestr throughlines
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Geoff
2020-09-01 17:17:58 UTC
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Have throughlines disappeared from Ancestry today or is it just mine?
knuttle
2020-09-01 17:40:11 UTC
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Post by Geoff
Have throughlines disappeared from Ancestry today or is it just mine?
Works for me, in North Carolina USA, at noon Sept 1st
Geoff
2020-09-02 08:16:29 UTC
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I can see already established thrulines in my tree OK but on the first
"Welcome" page, there used to be 3 boxes, "Go to trees", "View DNA
matches" & "Thru Lines". Now, I only have the first two!
The Thru Lines, when clicked on, displayed lots of square boxes with
possible matches in them.
Post by Geoff
Have throughlines disappeared from Ancestry today or is it just mine?
Works for me, in North Carolina USA, at noon Sept 1st
Geoff
2020-09-02 08:46:19 UTC
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Small correction to my last message.
I should have said "on the first Home DNA page", and the three boxes were "
Discover your DNA", "View all DNA matches" & "Explore ThuLines" The last
one is the one that is now missing.

"Geoff" wrote in message news:rinkcv$596$***@dont-email.me...

I can see already established thrulines in my tree OK but on the first
"Welcome" page, there used to be 3 boxes, "Go to trees", "View DNA
matches" & "Thru Lines". Now, I only have the first two!
The Thru Lines, when clicked on, displayed lots of square boxes with
possible matches in them.
Post by Geoff
Have throughlines disappeared from Ancestry today or is it just mine?
Works for me, in North Carolina USA, at noon Sept 1st
Jenny M Benson
2020-09-02 09:34:42 UTC
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Post by Geoff
Small correction to my last message.
I should have said "on the first Home DNA page", and the three boxes
were " Discover your DNA",  "View all DNA matches" & "Explore ThuLines"
The last one is the one that is now missing.
All present and correct for me.

Try logging out of Ancestry, clear your cookies, then log back into
Ancestry. If that doesn't help, I think you need to contact Ancestry.
--
Jenny M Benson
Wrexham, UK
Geoff
2020-09-02 13:10:14 UTC
Permalink
Thank you very much, that did the trick!
I must remember that one.

Stay safe.
Post by Geoff
Small correction to my last message.
I should have said "on the first Home DNA page", and the three boxes were
" Discover your DNA", "View all DNA matches" & "Explore ThuLines" The
last one is the one that is now missing.
All present and correct for me.

Try logging out of Ancestry, clear your cookies, then log back into
Ancestry. If that doesn't help, I think you need to contact Ancestry.
--
Jenny M Benson
Wrexham, UK
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