Ian Goddard wrote:
Oops, sent early instead of minimised.
Post by Ian GoddardPost by knuttleIf every company responded when someone sent an email under their name
they would be have to have a permanent staff to handle the volume
If a company sends me an email expecting me to read it they should be
prepared to receive andy reply I might send. That's just good manners.
their email isn't really that important so they shouldn't send it.
I suspect that all too often the reason they won't look at replies is
that the feedback they'd get about their spam would be too upsetting for
the precious little marketroids who'd have to read it.
In any case, it was a support email I queried it with, not the noreply
that sent it. I expect support desks to respond - it's their job.
Post by knuttleI don't know how many times have received email and phone calls that
were masquerade as someone or something else.
Exactly. So anyone - even familysearch.org users should be extremely
careful of such and not respond to them. In my case any unsolicited
email like that gets either dumped or handled with metaphorical tongs
and asbestos gloves. Some of those responding to the thread were
clearly oblivious to the dangers.
No responsible organisation should send out such emails. When they do
it tells me one thing about the individual or team responsible: they see
nothing wrong with the possibility that their recipients could respond
and that they are, therefore, would see nothing wrong in responding to
similar unsolicited messages asking then to click on a link. Such
people are a danger to the businesses or organisations for which they
work. Th ransomware thieves depend on them.
Post by Ian GoddardPost by knuttleWhile Ideally we should eliminate it, it is like chuck holes in the
street you drive on, something to watch out for and avoid.
Any organisation needs to train its staff in use of email and treat
errors as disciplinary matters.
There have been a number of cases where bulk emails have been sent out
CC rather than BCC in situations (e.g. STI clinics) where even the
identities of other recipients should have been regarded as
confidential. There have been cases where confidential information has
been sent to the wrong person or even a mailing list. It's not a cse of
ideally we should eliminate it. Such mistakes can represent a serious
threat to the organisation that makes them and sometimes to their customers.