copies of GRO certificates

[cecilia]

I have a vague feeling that I read somewhere that if the photocopy of
a GRO entry was difficult to read, one could ask for a transcribed
copy - the actual entry might be easier to read forr the GRO employee
than the photocopy for the person who requested a copy.

I have seen one where a parent's occupation also included the actual
place of work - but I could not read the address.

[john]

Post by cecilia
I have a vague feeling that I read somewhere that if the photocopy of
a GRO entry was difficult to read, one could ask for a transcribed
copy - the actual entry might be easier to read forr the GRO employee
than the photocopy for the person who requested a copy.
I have seen one where a parent's occupation also included the actual
place of work - but I could not read the address.

You could try this:

https://www.gro.gov.uk/gro/content/certificates/faq.asp

13. What to do if you are not happy with the PDF/certificate you have
received or the service we have provided
Use our online form to send us a message. When you submit this form it
will generate an email to us with the details you have supplied. We will
respond to your email within 5 working days.
Please note that any problems with your order must be reported to GRO
within three months.

[cecilia]

On Fri, 1 Oct 2021 11:30:45 +0100, john

Post by john

Post by cecilia
I have a vague feeling that I read somewhere that if the photocopy of
a GRO entry was difficult to read, one could ask for a transcribed
copy - the actual entry might be easier to read forr the GRO employee
than the photocopy for the person who requested a copy.
I have seen one where a parent's occupation also included the actual
place of work - but I could not read the address.

https://www.gro.gov.uk/gro/content/certificates/faq.asp
13. What to do if you are not happy with the PDF/certificate you have
received or the service we have provided
Use our online form to send us a message. When you submit this form it
will generate an email to us with the details you have supplied. We will
respond to your email within 5 working days.
Please note that any problems with your order must be reported to GRO
within three months.

Thank you.